Ensuring consumer safety is a priority for Nestlé Canada Inc. Recently, a product recall was issued for a specific lot of Douglas Laboratories Stress-B-Plus tablets.
The recall stems from a manufacturing discrepancy, where Niacin was substituted for Niacinamide, leading to potential temporary discomfort like a flushing reaction. This decision underscores Nestlé’s commitment to product integrity and health concerns.
Understanding the Recall
The recall was initiated due to a manufacturing discrepancy where Niacin was mistakenly used instead of Niacinamide. This resulted in a temporary flushing reaction, emphasizing Nestlé’s focus on consumer safety.
Reason for the Recall
The recall was triggered by a manufacturing discrepancy where Niacin was incorrectly used instead of Niacinamide in the product. While both are forms of Vitamin B3, they have different effects:
- Niacin can cause a flushing reaction, resulting in temporary warmth, redness, or tingling sensations.
- Niacinamide does not cause flushing and is typically used in dietary supplements for this reason.
Nestlé issued this safety notice to ensure transparency and safeguard consumer trust.
Details of the Affected Product
The recall applies to one specific lot of Douglas Laboratories Stress-B-Plus tablets:
Detail | Description |
SKU Number | 7452-90HYC-C |
UPC Code | 3 10539 97739 2 |
Description | Douglas Laboratories Stress-B-Plus Tablets, 90-count |
Lot Number | 621338-1 |
Expiration Date | April 2026 |
Consumers should verify the lot number and expiration date on their packaging to determine if their product is affected.
Limited Scope of Recall
This recall is limited to the specified lot number. Other products from Douglas Laboratories are not affected. This reflects Nestlé’s proactive approach to quality control.
Consumer Guidance
Consumers are advised to stop using the affected product, verify the lot number, and contact Nestlé Consumer Services for reimbursement or guidance. Transparency is key to resolving concerns effectively.
What Should Consumers Do?
If you own the affected product, follow these steps:
- Stop Using the Product: Discontinue use immediately.
- Verify Product Details: Check the lot number, SKU, and expiration date.
- Retain the Product: Keep it in its original packaging.
- Contact Consumer Services: Reach out to Nestlé Consumer Services for further instructions.
How to Obtain Reimbursement
To receive reimbursement, provide the following information:
- Proof of purchase (if available).
- Details of the affected product (SKU, lot number, etc.).
- Your contact information.
Nestlé Consumer Services can be contacted at 1-800-263-5861 during business hours (Monday to Friday, 9:00 AM to 5:00 PM).
Impact on Consumers
The presence of Niacin in the tablets may cause temporary discomfort, such as skin warmth or tingling. While harmless, these symptoms could be alarming to those unfamiliar with the effects.
Potential Effects of Niacin
The presence of Niacin in the recalled tablets may cause a flushing reaction, which includes:
- Warmth or redness on the skin.
- Tingling or itching sensations.
- Temporary discomfort lasting a few minutes to an hour.
While these symptoms are harmless, they may alarm individuals unfamiliar with the effects of Niacin. Nestlé’s transparency aims to address such consumer concerns.
Addressing Consumer Concerns
Nestlé’s voluntary recall demonstrates its commitment to consumer safety. By issuing this safety notice, the company ensures that potential health concerns are managed promptly and effectively.
The Science Behind Niacin and Niacinamide

Niacin (Vitamin B3) is crucial for energy metabolism but can cause flushing reactions. Niacinamide, another form of Vitamin B3, offers similar benefits without flushing, making it a preferred choice for supplements.
What is Niacin?
Niacin, also known as Nicotinic Acid, is a water-soluble vitamin essential for:
- Energy metabolism.
- Cholesterol regulation.
- DNA repair.
- Skin health.
At higher doses, Niacin can cause vasodilation, leading to the flushing reaction described earlier.
What is Niacinamide?
Niacinamide, another form of Vitamin B3, provides similar benefits without causing flushing. It is widely used in:
- Nutritional supplements.
- Skincare products.
Its ability to support cellular repair and reduce inflammation makes it a preferred choice in many formulations.
Nestlé’s Commitment to Quality
Nestlé has taken steps to enhance quality control measures and maintain product integrity. Voluntary recalls reflect their dedication to consumer safety and transparency in addressing potential risks.
Why Voluntary Recalls Are Important
Voluntary recalls, like the Nestlé Douglas Stress-B-Plus recall, emphasize a company’s dedication to:
- Consumer safety.
- Product integrity.
- Transparency.
By addressing issues proactively, Nestlé reinforces its reputation for high-quality standards.
Enhanced Quality Control Measures
In response to this incident, Nestlé has implemented stricter quality control measures, such as:
- Rigorous ingredient verification.
- Comprehensive product testing.
- Enhanced training for manufacturing teams.
These steps aim to prevent similar issues and ensure that consumers can trust their nutritional supplements.
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Comparison Niacin vs. Niacinamide
Aspect | Niacin (Nicotinic Acid) | Niacinamide |
---|---|---|
Form of Vitamin B3 | Yes | Yes |
Common Use | Cholesterol management | Cellular repair |
Flushing Reaction | Yes | No |
Side Effects | Temporary redness, warmth | None |
Application | Dietary supplements | Supplements, skincare |
Importance of Transparent Communication
Transparent communication is essential during product recalls to ensure consumer trust. By providing clear details, such as the reason for the recall and the steps consumers should take, companies can minimize confusion and address concerns effectively.
Nestlé’s recall announcement highlights their commitment to honesty and accountability. Keeping consumers informed through health and safety advisories helps maintain a strong reputation and reinforces their dedication to safety standards.
Proactive Steps to Prevent Future Issues

Preventing future issues requires enhanced quality control measures and rigorous oversight. Nestlé’s focus on ingredient verification and comprehensive testing demonstrates its commitment to improving manufacturing processes.
Investing in employee training and advanced technologies helps ensure nutritional supplements meet the highest safety standards. Such proactive measures strengthen consumer confidence and protect product integrity over time.
Frequently Asked Questions
Is the Flushing Reaction Harmful?
No, the flushing reaction caused by Niacin is temporary and harmless.
Are Other Products Affected?
No, only lot number 621338-1 of Stress-B-Plus tablets is affected.
How Can Consumers Stay Updated on Recalls?
Visit the Nestlé Canada website or subscribe to health and safety advisories.
What Should I Do If I Have Concerns?
Contact Nestlé Consumer Services at 1-800-263-5861 for assistance.
Why Was This Recall Issued?
The recall was due to a manufacturing discrepancy where Niacin replaced Niacinamide.
Conclusion
The Nestlé Douglas Stress-B-Plus recall reflects the company’s unwavering focus on consumer safety and quality control. While the substitution of Niacin for Niacinamide posed no significant health risks, this voluntary measure highlights transparency and accountability.
If you own the affected product, stop using it immediately and contact Nestlé Consumer Services for guidance. By staying informed and following recommended steps, consumers can contribute to a safer marketplace.
For additional questions, reach out to Nestlé at 1-800-263-5861. The health and safety of consumers remain the top priority for the company.
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