Introduction to ctrader support
Ctrader is a great trading platform and is growing in popularity every day. When new traders flock to trader, new users mean a lot of questions. Having questions is common for anyone starting out with a new business platform. If you experience problems with ctrader, it may not be because you are unfamiliar with the platform. Ctrader is a unique platform with hundreds of processes that take place behind the scenes. In nature, parasites can occur. Let’s explore how to access ctrader technical support.
Contact your broker for ctrader support
For ctrader support and technical assistance, your first port of call should always be your broker. It may make sense to go directly to the cTrader brokers for product support. The best first step should be to contact your dealer.
This is because your supplier is a company that provides services to you. For example, if your hp computer breaks down, you can go to the store where you originally bought it, not directly to the manufacturer. The ctrader profile is similar to this comparison.
Just like the store where you bought your hp device, your dealer has a close relationship with you. They can see specific information that can help solve problems making it easier for them to provide solutions.
There are situations that your broker may not be able to handle. In particular, some technical aspects, such as those related to ctrader copy or ctrader automate. In this case, continue reading the list of options to help you solve your problems with ctrader and get platform support.
Ctrader help center
There is a very detailed help centre that covers all aspects of ctrader. Everything from automatic sales to signing on the platform for the first time. This help centre is a good place to start troubleshooting.
Ctrader support forum
There is a dedicated forum for ctrader users. Agents from spotware are very active in the forum as well. Before asking your question, you can search for previous posts if other people have faced the same problem as you. If you don’t find anything related to it, continue to ask your question. Before posting, make sure you post your question in the appropriate section, this will lead to faster responses from other community members.
Within the forum, there is a section called trade support that has specific features for each product. If you have a problem with ctrader mobile, you should post it in the trader mobile section.
Ctrader telegram group
This group was created in november 2019 and is an active place to discuss ctrader, ask questions and see if other people are facing the same problems as you. Usually, if your problem is difficult, you will be asked to publish your question on the forum. A meeting makes it easier to solve your problems than a fast-flowing cat.
You can try contacting the spotware people directly; however, this is not always the most effective solution. It can help if you remember that there are thousands of traders who use ctrader every day, but the company is not organized to provide end-user support like your forex provider.
The bottom line is that your customer is spotware’s customer, not you. As you can see above, spotware offers many support channels for ctrader, and you should try to use them to get the best results when solving your question.
Other services of autochartist
Autochartist offers a content service that comes packaged in several formats. Another product is an api, this allows traders and platforms to create their own integration into their systems, as in the case of ctrader. Besides integration with ctrader, there are other ways you can get autochartist.
Autochartist provides a plug-in for metatrader 4. Unlike in the case of ctrader, mt4 users need to install autochartist’s expert advisor. While this step may not work for some vendors, the plugin offers a very interesting feature.
Popular chart styles can be applied to chart forms, allowing you to freely change chart elements. This method is very different from ctrader, where a vertical chart image is displayed.
As well as displaying patterns within the trading platform, the company offers web and mobile applications to create filters and alerts when new patterns are found and meet your criteria. Exclusive. Autochartist also provides content for traders to use on social media, email newsletters and blogs.
Overview of autochartist integration with ctrader
Autochartist is a very useful tool for traders who use chart patterns in their strategy. The service covers many areas and can save a lot of time. The connection is simple and easy to find. However, the integration with ctrader is relatively large. It doesn’t have a lot of filtering and alerts when new trends appear.
There are many opportunities for future development. If you really want to take advantage of autochartist’s service, we recommend using their web application, which is very detailed but will require some practice.